An AI chatbot, always on.
Meet Jim or Jen, the First Timers AI assistants. Add one to your website to answer questions and help new customers plan a first visit—even outside staffed hours.
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First Timers
Turn conversations into first visits.
An AI chatbot and SMS platform built to engage first-time customers. Answer questions on your website, follow up by text, and help people take the next step toward their first visit.
AI chat. SMS. Customer insights.
Start the conversation. Keep it moving.
Be there when someone is curious, follow up when they need a nudge, and see what helps them become a customer.
SMS that starts a conversation.
Build audience cohorts and send SMS campaigns to start, or restart, conversations with new leads and trial customers. Keep your studio on their radar.
A clearer view of your funnel.
Use Funnel Explorer to see how leads move toward a first visit, spot where interest drops off, and find opportunities to improve your follow-up.
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Meet your next member sooner.
Talk with First Timers about your locations, lead flow, and existing systems. Their team will help you explore the right setup.
- Website chatbot and automated SMS outreach
- Audience cohorts and Funnel Explorer analytics
- Human-in-the-Loop inbox for your team
- Multi-location access and member-system connections
First Timers
Let’s find your fit.
Explore the product, current plans, and integrations directly with First Timers.
Talk to First Timers (opens in a new tab)Optional. Available separately from Studio Stack’s base plans.
Explore firsttimers.ai (opens in a new tab)Before you add it
The right tool.
The right fit.
What is First Timers?
First Timers is an AI chatbot and SMS platform for engaging first-time customers. It combines website conversations, SMS campaigns, and funnel insights to help fitness businesses answer questions, follow up, and encourage a first visit.
Can my team take over a conversation?
Yes. The Human-in-the-Loop inbox gives your team a place to step into conversations when a customer needs a personal response.
Is First Timers included in a Studio Stack plan?
First Timers is an optional product with its own subscription, separate from Studio Stack’s base plans. Visit firsttimers.ai for current pricing and to inquire.
Does First Timers work with my member system?
First Timers lists connections for Mindbody, Kite, HubSpot, Zenoti, ClubReady, and ABC Financial. Its team can confirm the integration and setup for your business.
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Talk to First Timers (opens in a new tab)Optional tools. Separate subscriptions.